Define and enforce qualification criteria
Agree what makes an opportunity real — budget, authority, timing, product fit — and make it an entry requirement for the stages where proposal effort begins.

KPI: Win rate · Increase by x points
How well you convert real opportunities into revenue. For media companies the upside here is unusually large, because so much work goes in before anything is won — discovery, media planning, inventory research, proposals, revisions, pricing approvals, presentations. Going from a 25% to a 30% win rate is real incremental revenue without generating a single extra opportunity.
Grouped by the phase it belongs to. Flag anything that is a real problem for you as you read. That is what builds your plan, so there is no long questionnaire at the end.
Agree what makes an opportunity real — budget, authority, timing, product fit — and make it an entry requirement for the stages where proposal effort begins.
Replace free-text loss notes with a fixed set of reasons, captured at close, so losses become data instead of anecdote.
Keep current, accessible positioning against the competitors and platforms you actually lose to — including the ones that are not other media companies.
Case studies, benchmarks and results organized by category, so a seller can show an advertiser what worked for someone like them rather than describing capability.
Define what can be discounted, by how much, and by whom — so price is a decision rather than a reflex, and discounting stops being the default answer to a hard deal.
Use advertiser profile, category and historical performance to steer sellers toward the products most likely to work — rather than the ones they personally sell most often.
One discovery framework, one set of stage criteria, one way of documenting need — so deals are worked consistently and coaching has something to hold on to.
Move proposals from inventory lists to arguments — the advertiser's objective, the recommended approach, the expected outcome, and the proof it has worked before.
Review closed deals on a regular cadence by rep, product, category and competitor, and feed what you learn back into positioning, pricing and qualification.
Use win rate by rep and stage conversion to target coaching where it changes outcomes, rather than coaching everyone on everything.
The advertiser bought, but from someone else.
A positioning and proof problem. The only loss type where you know the money existed.
The advertiser did nothing.
Usually the largest bucket, and rarely counted honestly — it is a qualification and urgency problem, not a competitive one.
The opportunity was never real, and it took a proposal to find out.
The most expensive kind in media, because the proposal work is already spent.
What moves before the KPI does.
Answer what you can. The blanks are as useful to us as the answers. They are usually where an assessment starts.
01What does it cost you to produce one proposal — in hours, across everyone who touches it?
02Of the deals you lost last year, how many were lost to a competitor and how many to no decision?
03Do you know your win rate by product, or only overall?
04How often does a discount get approved without anyone asking what it bought?
05At what stage do you start doing real work on a deal — and how sure are you it's real by then?
Mark each action you need and we’ll turn it into a sequenced draft plan.