Salesforce · Migration

Change the CRM without losing what it knows.

We migrate onto Salesforce from legacy and media-specific CRMs, consolidate orgs after acquisitions, and move companies off Salesforce to HubSpot when that is the right call. The method is the same in every direction: mapping and governance first, controlled loads, reconciliation, a freeze at cutover.

When this is the right engagement

  • A legacy or media-specific CRM is retiring and Salesforce is the destination
  • An acquisition brought a second org and the two must become one
  • You are leaving Salesforce for HubSpot and the history has to come along
  • A previous migration left duplicates and broken relationships
  • Leadership wants closed deals, activity, and lost reasons to survive the move

What you get

  • A source data review with counts, quality findings, and what will and will not move
  • A field-by-field mapping document with transformation rules and ownership
  • Deduplication and matching logic agreed before the first load
  • Controlled loads with reconciliation reports at each step
  • Preserved relationships: contacts to accounts, opportunities to both, activity to all of them
  • Rebuilt automation and reports that depended on the old structure
  • A cutover plan with a freeze, user acceptance testing, and rollback
  • Stabilization with a delta load for anything that changed during cutover

How it runs

  1. 01

    Discovery and data review

    What is in the source, what state it is in, what the business needs to keep.

  2. 02

    Mapping and governance

    Field by field, with duplicate rules agreed where they are cheap.

  3. 03

    Build and controlled load

    The target model built, then data loaded in batches with reconciliation after each.

  4. 04

    Validation

    Internal checks, then user acceptance by the people who know what the records should look like.

  5. 05

    Cutover

    A freeze, a final delta, a go or no-go by a named person, and a rollback nobody expects to use.

  6. 06

    Stabilization

    We stay on while the team works in the new system and fix what real use finds.

Questions we get

You migrate off Salesforce too?

Yes. We are a HubSpot Platinum partner as well, so the move in that direction is one we run regularly. The migration service on the HubSpot side describes it from the other end.

Work and news

Notes from Salesforce engagements.

Case studies from Salesforce engagements are being prepared for publication. The record above is public in the meantime.

Start with the stuck point

What should Salesforce be doing that it isn’t?

Bring the workflow, handoff, or report that keeps resurfacing. We will tell you whether it is a Salesforce problem, a data problem, or a systems problem, and what to do about it.